iCrowd Technology Presents
When Every Second Counts — There Are No Second Chances.
i-Command is the real-time operations command center built exclusively for road races and mass participation events.
Trusted By
NYCRUNS Brooklyn Experience Half Marathon
35,000 Runners · April 26, 2026 · Brooklyn, New York
When 30,000 people converge on your event, everything happens at once — and nothing waits.
Incidents pile up fast.
Medical emergencies, security situations, course hazards, logistics failures, missing resources — they all hit simultaneously. Without a system, details get lost, response slows, and accountability disappears.
You can't see your operation.
Medical units, security teams, course marshals, fluid stations, VIP escorts, equipment — you're managing blind. Without real-time visibility, you're reacting instead of commanding.
After the race, you're reconstructing history.
No system means no audit trail. Post-event reporting becomes guesswork — piecing together what happened from memory, radio logs, and fragments of paper notes.
One Platform. Total Command.
Everything your operations team needs in a single pane of glass.
Real-Time Call Management
Log, prioritize, and track every incident as it happens. Full audit trail, timestamped notes, role-based access control.
Live Course Map
See every active incident, mobile unit, and resource pinned on your course map in real time. Color-coded by priority.
Voice & SMS Dispatch
Dispatch resources with one click. AI-powered voice calls with answering machine detection. Know instantly if your unit answered, went to voicemail, or didn't respond.
Unit Status Board
Real-time visibility into every mobile unit — Available, On Call, On Scene, or Out of Service. Always know where your people are.
Pre-Event Operations
Staff checklist, radio check with full timestamp log, fluid station readiness — all documented before the first runner crosses the start line.
Instant Compliance Reporting
Generate DOH-2332 Public Function Reports and full incident exports with one click. Race day documentation done before you leave the finish line.
Up and Running Before Race Day
Set Up Your Event
Upload your course GPX file, configure your work groups and staff positions, set up medical and mobile resources. i-Command is ready when your team arrives on race morning.
Command Race Day
Your team logs in from any device — laptop, tablet, or phone. Calls come in, resources get dispatched, the map updates in real time. You see everything.
Close Out Clean
When the last runner crosses the finish line, your reports are ready. Full incident log, staff timekeeping, DOH compliance documentation — complete.
From 500 to 500,000
Local Races
Under 5,000 participants
Regional Events
5,000 to 20,000 participants
Mega Events
20,000+ participants
Every event gets the same powerful platform. No stripped-down tiers. No feature gates.
Free. For Real.
FREE — First Year, Every Event
i-Command is available at no cost for all events during our inaugural year. We're partnering with event producers to build the world's most capable mass event command center — and we want your event to be part of it.
iCrowd Technology also provides professional event command and control services. When you partner with us for race day operations, i-Command is included.